Tuesday, July 6, 2021


IRS in chaos: Nearly 35 million tax returns are STILL unprocessed and just 3% of phone calls are being answered as Americans try for months to get through to a human on the other end

  • The National Taxpayer Advocate submits two annual reports to Congress
  • The most recent report found a 'perfect storm' at the IRS
  • The pandemic combined with increased demands on it, and a reduced budget
  • As of May, 35 million returns had still not been processed, the NTA reported
  • Millions of people are still waiting for a tax refund, averaging $2,800
  • Phone calls were rarely answered by a human being, adding to the frustration
  • Biden is planning to increase the budget of the IRS to deal with the challenges 

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