Sunday, September 6, 2015
Will the threat of a $15 minimum wage for fast food workers bringing back the Automat?
Sometimes fast food just isn't fast enough. A new highly automated restaurant that opened in San Francisco on Monday looks to speed service through efficiency — you won't see any people taking your order or serving you at the Eatsa quinoa eatery.
It could be the latest sign that the industry is heading toward a more robotic future, a move some analysts say will be accelerated by the push to boost the minimum wagethat so many fast-food workers rely on.
"With a virtual cashier and no wait staff, eatsa is a seamless, personalized experience utilizing kiosk stations and a cubby pick-up concept which provides food when customers want it," the company says in a press invite.
The San Francisco Chronicle got a preview of the restaurant and described the setup this way:
All Tech's Elise Hu was also reminded of the automats when she wrote about restaurants with few workers:
In using tablets to take orders, Eatsa follows both McDonald's and Panera, which have been experimenting with touch screens that customers use instead of speaking with a cashier.
Business Insider says McDonald's isn't necessarily looking to cut jobs:
The same is true at Panera, Fortune reports: "The labor saved by customers placing orders digitally is being redeployed to beef up the workforce in the [kitchen]."
Scott Drummond, the chief strategy officer and co-founder of eatsa, told Fast Company that further automation is possible:
Drummond's outlook echoes Martin Ford, author of Rise of the Robots, who in a Fresh Air interview described a robot being built for use in the fast-food industry. "Essentially, it's a machine that produces very, very high quality hamburgers," Ford said. "It can produce about 350 to 400 per hour; they come out fully configured on a conveyor belt ready to serve to the customer."
Eatsa's meat-free food sells for $6.95 per bowl. So, how does it taste? SF Weekly's Peter Lawrence Kane wrote:
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Minimum Wage
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