SLMS Course Code
GOER_GENDER_ID
Audience
All New York State employees
Description
Participants will be introduced to key terms, language, concepts, and laws related to fostering a respectful workplace and appropriate customer service to individuals who are transgender or gender nonconforming (TGNC).
Topics
- Language primer: Terms, definitions, and acronyms
- Information for supervisors and human resources staff
- Serving TGNC customers
- Names and pronouns: Talk to me
- How to be an ally: Affirmative support in the workplace
- Laws, policies, and regulatory agencies
- Transition planning and other resources for TGNC employees
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